Tenrom services

Service, rentals and refurbished machines

A good cleaning machine only counts if it runs day after day. That is why, alongside new machines, Tenrom takes care of everything that follows: inspections, repairs, rental machines and models rebuilt in its own refurbishment centre.

Tenrom technician next to a floor scrubber
Service and maintenance nationwide

Tennant service

Service and maintenance nationwide

Tenrom technicians work only on Tennant machines and operate from five service points: Bucharest, Cluj-Napoca, Timișoara, Brașov and Iași. Each centre covers a radius of about 250 km with its own service vehicle.

  • On-site call-out, usually within 24–72 hours of a written request
  • Standard contract: 1–2 inspections per year during the warranty period
  • Maintenance contract: planned visits after the warranty too, to prevent major failures
  • Full Service when renting a new machine (36 months): repairs and, optionally, consumables included
  • Operator training directly at your site

Travel and labour rates are published and updated by Tenrom on its service page.

Cleaning machines for rent, with service included

Rentals

Cleaning machines for rent, with service included

Tenrom launched the first national rental scheme for Tennant machines and today has one of the largest fleets in the country: more than 400 machines for shops, shopping centres, warehouses, factories or car parks.

  • Short term (one day – 12 months) with refurbished machines
  • Long term (2–3 years) with new machines
  • Fixed monthly cost: service, inspections and consumables included
  • Delivery, commissioning and training at no extra cost
  • Replacement machine if a fault cannot be fixed quickly
  • Contract directly with Tenrom, without a bank or leasing company
Refurbished Tennant machines

Refurbished

Refurbished Tennant machines

Since 2013 Tenrom has been rebuilding Tennant machines at its centre near Cluj-Napoca, today the refurbishment centre for Central and Eastern Europe. A good option when the budget is limited but you do not want to compromise on quality.

  • New batteries, brushes and squeegee blades on every machine
  • Full 6-month warranty with no hour limit
  • The new battery has a 1-year warranty
  • Service provided from all Tenrom centres
Trade in your old machine when you buy a new one

Buy-back

Trade in your old machine when you buy a new one

Do you have a worn or faulty cleaning machine taking up space? Tenrom will assess it and can take it back, whatever the brand. Its value is deducted from the price of the new machine.

  • Technical assessment by Tenrom
  • Also works for brands other than Tennant
  • The old machine is collected when the new one is delivered and goes for recycling

Technologies

Tennant technologies that save water and detergent

Some Tennant machines can be ordered with Tennant's own technologies. In short, here is what each one does:

ec-H2O NanoClean™

ec-H2O NanoClean™

Water is electrically converted into a cleaning solution full of microscopic bubbles. Daily cleaning no longer requires detergent.

  • up to 70% less water
  • no detergent for daily maintenance
  • can be switched off at the touch of a button
FaST® – foam scrubbing

FaST® – foam scrubbing

Concentrated detergent is dosed automatically and reaches the floor as foam. The operator never handles the detergent, and the floor dries quickly.

  • automatic, error-free dosing
  • version for oily floors
  • less water used
ES® – Extended Scrubbing

ES® – Extended Scrubbing

On large machines, the recovered solution is filtered and reused up to three times. The machine stops far less often to empty and refill.

  • up to 70% less detergent and water
  • up to 30% higher productivity
  • well suited to warehouses and car parks
ReadySpace® for carpets

ReadySpace® for carpets

Daily carpet cleaning with very little water. The area can be used again after about 30 minutes.

  • dry in around 30 minutes
  • minimal water use
  • extends carpet life

Frequently asked questions

How quickly does a technician arrive?
Usually within 24–72 hours of receiving a written request, both during and after the warranty period. Requests are sent via the Tenrom service form or by e-mail.
Can I rent a machine for just a few days?
Yes. For short periods (from one day up to 12 months), refurbished machines are rented out. New machines are rented for 2–3 years.
What warranty do refurbished machines have?
A full 6-month warranty with no hour limit. The battery, which is new, has a 1-year warranty.
Does Tenrom also service machines bought elsewhere?
The service is specialised in Tennant machines. For other brands, ask the Tenrom team; an old machine of another brand can be taken back through buy-back.

Not sure which machine is right for you?

Tell us your floor area, the type of soiling and your working hours. The Tenrom team will recommend the right solution.

Request a quote

How would you like to continue?

The forms open on tenrom.ro in a new window and are in Romanian – you are welcome to write in English. This website does not collect any data.

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